Shipping policy

Shipping Policy

Thank you for shopping with Glowpress. Each order is carefully prepared and packaged with attention to detail.

Processing Time

Orders are typically processed within 3–5 business days before shipping. Custom or made-to-order sets may require additional processing time depending on the design.

Shipping Time

Once your order has been shipped, delivery times may vary depending on your location and the shipping carrier. Estimated delivery times shown at checkout are provided by the carrier and are not guaranteed.

Tracking Information

If tracking is available for your order, you will receive a shipping confirmation email with your tracking number once your package has been shipped.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order. Glowpress is not responsible for packages delivered to an incorrect address provided by the customer.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, Glowpress is not responsible for carrier delays, lost packages, or stolen packages. If you experience an issue with your delivery, please contact the carrier first. We will do our best to assist when possible.

Returned Packages

If a package is returned to Glowpress due to an incorrect or incomplete address, the customer may be responsible for any additional shipping costs required to resend the order.

International Orders

Customers are responsible for any customs fees, import duties, taxes, or other charges that may apply to international orders.

Questions

If you have any questions regarding your shipment, please contact us through our Contact page